Security at mixus

Last updated: June 15, 2024

At mixus, we prioritize the security and privacy of your data. Our platform is built with enterprise-grade security measures to ensure your information remains protected at all times.

Data Protection

  • End-to-end encryption for all data in transit
  • AES-256 encryption for all data at rest
  • Regular security audits and penetration testing
  • Strict access controls and authentication

Infrastructure Security

  • Hosted on AWS with industry-leading security practices
  • Redundant systems with automatic failover
  • 24/7 infrastructure monitoring and alerting
  • Regular security patches and updates

Access Control

  • Role-based access control (RBAC)
  • Multi-factor authentication support
  • Single Sign-On (SSO) integration
  • Detailed audit logs of all access events

Memory Security

  • Files stored in secure AWS S3 buckets
  • Strict isolation between user and organization data
  • Encrypted file storage with secure access controls
  • Automatic virus and malware scanning

Compliance and Certifications

We are committed to maintaining the highest standards of security and compliance:

  • Currently pursuing SOC 2 Type II certification
  • Working toward ISO 27001 compliance
  • GDPR compliant data handling practices
  • Regular third-party security assessments

Security Best Practices

While we implement robust security measures, we recommend following these best practices:

  • Use strong, unique passwords for your mixus account
  • Enable two-factor authentication when available
  • Regularly review your account activity
  • Be cautious about the information you share in public chats
  • Report any suspicious activity to our security team

Have Security Questions?

If you have any questions about our security practices or want to report a security concern, please contact our security team at [email protected]